Privacy Policy

This privacy policy sets out how

General Terms and Conditions
This site is owned and operated by Womersley Fruit & Herb Vinegars Ltd.
We also trade as Womersley FHV, Womersley FHV Ltd. and Womersley Foods.
We are registered in England & Wales.
Our registered office is at Unit 3 Woodgrove Farm, Fulbrook Hill, Fulbrook, OX18 4BH
Our Company number is 06707693
Our VAT Registration number is 981794760.

We welcome customer feedback and recipe suggestions and are always grateful for your comments. Please use the Feedback Form.

If you have any queries about these terms and conditions, or if you have any comments or complaints on or about our website, please contact us at admin "at" womersleyfoods.com or +44 (0) 1235355506

Thank you for visiting our online shop. By using this website, you are agreeing to be bound by its terms and conditions, summarised below.

Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Womersley Fruit & Herb Vinegars Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose. Consumer Contracts Regulation All goods bought from this site are subject to the Consumer Contracts Regulations, which implement the Consumer Rights Directive in UK law. The regulations apply to items bought online, at a distance, or away from a trader's premises (for example, at home or at work). They replaced the Distance Selling Regulations and Doorstep Selling Regulations in June 2014.

Full Version. A comprehensive version of the legislation regarding distance selling, The Consumer Contracts Regulations 2013, can be found at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/226625/bis-13-1111-the-consumer-contracts-information-cancellation-and-additional-payments-regulations-2013.pdf

Your order
At Womersley, we make every effort to ensure that all the products shown in our online shop are in stock but, if we are out of stock of any items, we will e-mail you directly to inform you. We will let you know if we can offer you a replacement, deliver your goods at a later date or offer you a full refund. Orders are sent with a personalised Packing Slip which shows no order details and no prices. You will be sent a copy of your invoice by email separately.

Faults
In the unlikely event that your goods arrive broken or with any fault, please contact us on +44 (0) 1235355506 immediately. Please retain the faulty item and make a note of the batch number (this can be found on the base of all our bottles). Note that, as an artisan producer, all our products are handmade and may differ slightly from batch to batch.

Risk and title of goods
Risk of damage to or loss of your order passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when delivery was attempted. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Unless agreed otherwise, orders supplied are not for resale.

Payment
Credit/Debit card orders are processed securely by our various secure payment systems. Payment is by credit or debit card basis with orders on our website.

Alternatively, if you prefer to pay by cheque, please phone us on +44 (0) 1235355506 to place your order; cheques are subject to clearance before your goods will be despatched. Cheques should be made payable to “Womersley FHV.”

We reserve the right to charge bank charges on cheques which are presented. We reserve the right to refuse any credit card transactions.

VAT
There is no VAT chargeable on any of our food goods. We do have to charge VAT on any non-food goods, and this will be shown on your invoice.

Packaging
To ensure all your delicious fruit vinegars arrive safely, they will be wrapped carefully and delivered in a sturdy box or postage bag. Please recycle and reuse all packaging where possible.

uses and protects any information that you give Womersley Fruit & Herb Vinegars Limited when you use this website.

Womersley Foods is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Womersley Foods may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 20th 2017 and was last updated in April 2018 to include the GDPR Regulations.

What we collect and why
We may collect only the following information for the purposes of keeping in touch with you via our newsletter about our activities and news:
first and last name and email address.

The lawful basis for collecting this data is to show that you have given clear consent for us to process your personal data to supply details of:
how we can improve our products and services and to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

This applies whether we collect the personal data directly from you (for instance, at a show) or you complete our Newsletter sign up form on our website.

What we do with the information we gather
We require additional contact details ONLY to fulfill orders and to understand your needs and provide you with a better service for those orders.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way:
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using our CONTACT FORM

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the GDPR Regulations. No fee will be payable where the request is a reasonable request. If you would like a copy of the information held on you please write to Womersley Foods Unit 3 Woodgrove Farm, Fulbrook Hill, Fulbrook, OX18 4BH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Privacy Policy

In compliance with GDPR Regulations, Womersley ensures that your personal is and will be:

a) processed lawfully, fairly and in a transparent manner in relation to individuals;

b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;

c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

d) accurate and, where necessary, kept up to date; every reasonable step is taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and

f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.