Refund/Replacement Policy

For broken goods or wrong products sent, we have a 14-day refund policy.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, we require photographic proof of the damage/defect or the wrong product.

Please send any photographs and explanation to hello@womersleyfoods.com. Returns will need to be sent to the following address: OS Suffolk - Womersley. Rowhedge Farm Barn, Behind Rowhedge Farm, Aveley Alpheton CO10 9B.

Items sent back to us without first requesting a return will not be accepted.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unopened or unused, which also applies to gift boxes. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund back to you.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@womersleyfoods.com

Our mission at Womersley Foods is to transform your food, enhance your taste experience and delight your taste buds; making cooking delicious food easy with our simple ingredients.

Womersley Foods Fruit Vinegar Range with Ingredients on a White Background sitting on top of a kitchen cutting board..

We make
cooking
delicious
food
simple...

I Believe Simple Ingredients With no Nasty Additives can be Delicious

Everything that we do at Womersley Foods is centred on our core principle of “enhancing your taste experience” to delight your taste buds. With so many products out there with unnecessary additives, we value the simplicity of our products and the enhancement they give to any dish without diluting the original flavour.

My passion for cooking delicious food

Womersley was one of the first artisan, hand-crafted and family owned fruit vinegar businesses in the UK. The brand has been trusted by its loyal fans for more than 40 years, thanks to the quality of the products.

With my passion for good food and my background in design, the Womersley brand and its products perfectly blend my two passions together. I am a passionate foodie; I love to cook and seeing people enjoy the food I cook. I still cook every day and now use the different Womersley products in my cooking.

Discover The Joy of Cooking with Womersley Fruit & Herb Vinegars and Jams.

We have made cooking easy with our range of simple, no nasties, more fruits, less sugar ingredients that will allow you to create delicious meals at home or in restaurants.